Providing Support to Your Community

Welcome to part 3 of our community management series! We’re glad you’re here. You know that community management matters. You want to take your community to the next level…but you’re stuck in the “where do I go from here?” phase. In our last piece, we discussed sharing your “who” with your community and all that […]

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Sharing Your “Who”: Going Deeper for Community Success

My last post was fairly broad, an overview of various ways to take your community management strategy to the next level. But, as promised, we’re going to review each of my points in a deeper manner. So, without further ado, let’s jump in. Bullet number 1 was all about sharing your “Who.” I mentioned that […]

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Community Management…Where Do You Start? A Few Goals to Get You Started.

Standard social media networks want you to believe one thing; they want you to believe that if you use their platform like everyone else, that you’ll be an instant success and that everything will fall together perfectly. Regardless of the purpose you have in place for your community, there’s one thing that you need to […]

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How to Grow Your Membership through a Member Ambassador Program

Growing your membership and increasing revenue doesn’t have to be a hard task. As a matter of fact, it could be the easiest thing you do as an association. You provide value. You have existing members that understand that value. By implementing a member ambassador (referral) program you can exponentially grow your membership without spending […]

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What does marketing automation mean for your association?

Associations face a major problem when it comes to growth. Limited time and limited resources. Software can help augment tasks to save time, but when you start using multiple systems to get things done it can get expensive and can actually take more time to manage. Think about importing and exporting your member database from […]

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5 Signs of a Thriving Online Community

Have you been working on building your online community for awhile now? Wondering if it’s going like it should? What are your metrics? Are you going by what “feels” right? How about how your community compares to similar communities? Something else entirely? If you’re just going by your gut, you’re not alone. In fact, measuring […]

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